Evaluating the impact of perceived information overload on work performance and the moderating effects of perceived work-life policy

Abstract

Perceived Information overload (PIO) proceeds to be a trending subject among organizations and organizational psychologists due to its negative impact on work performance (WP). It is essential to enhance our knowledge about the employee’s perceptions and experiences through information overload due to its significant role in work performance. In this report, we will examine how the employees perceive their organization’s work-life balance policies and how their perception of these policies reduces the negative impact of perceived information overload on work performance. The data (N=285) was collected from various countries (Canada, Netherlands, Greece, United States, etc.). Results show that – as expected – perceived information overload was negatively associated with performance. Contrary to the expectations, perceived work-life balance policies (WLBpol) did not buffer the negative effects of PIO but instead enhanced them. These findings provide insight to help us understand when WLB policies should be implemented and when information overload is the main problem. The results of this study could help organizations strategize and plan more effectively in terms of their training or work policies